SpectrumTek Ltd
Leading UK Supplier of Premium LED Lighting Solutions
✓ UK Registered ✓ 2-Year Warranty ✓ Secure Payments ✓ Expert Support
Website Terms & Conditions
Important Information
Last Updated: 26 January 2026
Effective Date: 26 January 2026
Company: Spectrumtek Ltd (UK Company)
Website: www.spectrumtek.co.uk
Registered Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Contact: info@spectrumtek.co.uk
Quick Navigation Guide
These Terms & Conditions govern your use of our website and purchase of our LED lighting products. Below are the most commonly referenced sections:
📦 Section 7: Returns & Refunds
14-day return right for UK/EU customers 🛡️ Section 8: Warranty Information
2-year comprehensive warranty coverage
🚚 Section 6: Shipping & Delivery
Delivery estimates and international shipping 💳 Section 5: Payment & Orders
Secure payment processing and order acceptance
1. Introduction and Agreement to Terms
1.1 Welcome to Spectrumtek
Welcome to Spectrumtek, your trusted source for premium LED lighting solutions in the United Kingdom. By accessing or using our website at www.spectrumtek.co.uk, you agree to comply with and be legally bound by these Terms and Conditions. These Terms protect both you as our valued customer and us as a responsible business.
1.2 Why These Terms Matter
These Terms establish a clear, fair relationship between Spectrumtek and you. They outline your rights as a consumer, our obligations as a supplier, and the standards we both agree to uphold. If you do not agree with any part of these Terms, please discontinue use of our website immediately.
1.3 Who Can Use Our Website
To use our website and purchase products, you must:
• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts under applicable law
• Provide accurate and complete information during the ordering process
1.4 Scope of Application
These Terms apply to:
• All visitors browsing www.spectrumtek.co.uk
• All customers placing orders for LED lamps, light bars, work lights, and related products
• All users interacting with our content, services, or customer support
2. About Spectrumtek – Who We Are
2.1 Our Business and Expertise
Spectrumtek Ltd is a United Kingdom-based specialist supplier of professional-grade LED lighting solutions. We serve both retail customers and trade professionals, providing high-quality LED lamps, LED light bars, work lights, and related lighting products designed for durability, energy efficiency, and optimal performance.
2.2 Company Registration and Compliance
Spectrumtek Ltd is a registered company operating in full compliance with UK business regulations. Our registration details, VAT information, and tax identification numbers are available upon request to meet consumer protection requirements in your jurisdiction.
2.3 Our Commitment to Quality and Service
We are committed to providing superior customer service, transparent business practices, and products that meet the highest industry standards. Our team of lighting specialists is available to assist with product selection, technical questions, and after-sales support.
3. Acceptable Use of Our Website
3.1 Permitted Use
You may use our website for lawful purposes only, including browsing our product catalogue, placing orders, accessing your account, and contacting our customer support team. All use must comply with these Terms and applicable laws.
3.2 Prohibited Activities
To maintain a safe and secure environment for all users, you must not:
• Violate any local, national, or international laws or regulations
• Transmit defamatory, offensive, or objectionable material
• Attempt unauthorized access to our servers, databases, or networks
• Interfere with website functionality or disrupt service for other users
• Copy, reproduce, or distribute website content without written permission
• Use automated systems (robots, scrapers, data mining tools) without authorization
• Provide false, inaccurate, or misleading information
• Impersonate any person, entity, or misrepresent your affiliation with anyone
3.3 Our Right to Protect Our Platform
We reserve the right to restrict, suspend, or terminate access to our website at any time if we believe these Terms have been violated. We may also remove content, refuse to post material, or take appropriate legal action to protect our business and other users.
4. Product Information and Pricing
4.1 Accuracy and Product Descriptions
We strive to provide accurate, detailed product descriptions, specifications, and images for all our LED lighting products. However, please note that:
• Product images are for illustrative purposes and actual products may vary slightly in appearance
• Technical specifications may be updated by manufacturers without prior notice
• Minor variations in colour, size, or design may occur due to manufacturing processes and display settings
4.2 Transparent Pricing
All prices displayed on our website:
• Are shown in British Pounds Sterling (GBP) unless otherwise stated
• Include Value Added Tax (VAT) at the applicable rate for UK customers
• Exclude VAT for eligible non-UK customers where legally permitted
• Are subject to change without advance notice (prices are confirmed at checkout)
• Do not include shipping, handling, or customs duties unless explicitly indicated
4.3 Pricing Error Policy
While we take great care to ensure pricing accuracy, errors can occasionally occur. If we discover a pricing or description error after you have placed an order:
• We will contact you promptly to inform you of the error
• You will have the option to proceed with your purchase at the correct price or cancel without penalty
• We reserve the right to cancel the order if we do not receive your response within a reasonable timeframe
5. Ordering Process and Secure Payment
5.1 How to Place an Order
When you place an order through our website:
• You are making an offer to purchase products subject to these Terms
• You confirm that all billing and delivery information provided is accurate and complete
• You authorize us to charge the payment method provided for the full order amount
5.2 Order Acceptance and Confirmation
Please understand that:
• All orders are subject to acceptance and product availability
• We reserve the right to refuse or cancel any order at our discretion (for example, due to stock issues or suspected fraud)
• A binding contract is formed only when we send you an order confirmation email
• Order confirmation does not guarantee fulfilment in all cases (stock availability can change rapidly)
5.3 Secure Payment Processing
Your payment security is our priority:
• Payments are processed through trusted, industry-standard payment service providers
• We do not store complete credit card information on our servers
• You are responsible for all charges incurred using your payment method
• Payment must be received in full before products are dispatched
5.4 Payment Security Notice
While we employ industry-standard security measures to protect your payment information, you acknowledge that no electronic transmission is completely secure. You use our payment services at your own risk, though we continuously work to maintain the highest security standards.
6. Shipping, Delivery, and Transfer of Risk
6.1 Delivery Timeframes
Regarding delivery of your LED lighting products:
• Delivery timeframes provided are estimates only and are not guaranteed
• Actual delivery times may vary based on your location, carrier performance, and customs clearance (for international orders)
• We are not liable for delays caused by carriers, customs authorities, weather events, or other circumstances beyond our reasonable control
6.2 Shipping Destinations and International Orders
We ship to addresses specified during the ordering process. For international shipments, please be aware that your order may be subject to import duties, taxes, customs fees, and brokerage charges. These additional charges are the responsibility of the recipient and are not included in our product or shipping prices.
6.3 When Risk Transfers to You
Understanding when responsibility for your order transfers is important:
• UK and EU customers: Risk of loss and damage passes to you upon delivery to your specified address
• US customers: Risk of loss and damage passes to you upon delivery to the carrier
• Title to products passes to you upon full payment and delivery
6.4 Important: Inspect Upon Delivery
To protect your rights, you must:
• Inspect all goods immediately upon delivery
• Note any visible damage or shortage on the carrier’s delivery receipt at the time of delivery
• Notify us of any damage, defects, or shortages within 48 hours of delivery by contacting our customer support team
7. Returns, Refunds, and Your Consumer Rights
7.1 Your Consumer Rights (By Region)
Your return rights depend on your location:
• UK Customers: Returns are governed by the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013
• EU Customers: Returns are governed by the Consumer Rights Directive 2011/83/EU and your country’s implementing legislation
• US Customers: Returns are governed by these Terms and applicable state consumer protection laws
7.2 14-Day Right of Withdrawal (Distance Selling)
For UK and EU Customers:
You have a statutory 14-day cooling-off period to change your mind about your purchase:
• The 14-day period starts from the date you receive your delivery
• You may cancel your order for any reason during this period
• To exercise this right, notify us in writing (email is acceptable) before the deadline
• You must return products within 14 days of notifying us of your cancellation
• Products must be unused, undamaged, and in original packaging with all tags, accessories, and manuals
• You are responsible for the cost of return shipping unless the product is defective
• We will refund the purchase price (excluding original shipping costs unless the product is defective) within 14 days of receiving the returned product
For US Customers:
• You may request a return within 14 days of delivery
• Items must meet the conditions stated above (unused, undamaged, original packaging)
• Return shipping costs are your responsibility unless the product is defective
7.3 Defective or Damaged Products
If you receive a defective or damaged LED lighting product:
• Notify us within 30 days of delivery with photographic or video evidence showing the defect or damage
• We will, at our discretion, offer a repair, replacement, or full refund
• We will cover the cost of return shipping for confirmed defective products
• This policy does not affect your statutory rights under applicable consumer protection laws
7.4 Items We Cannot Accept for Return
For health, safety, and commercial reasons, we cannot accept returns for:
• Products that have been used, installed, wired, or modified
• Products damaged due to misuse, negligence, or incorrect installation
• Custom-ordered or specially manufactured products made to your specifications
• Products whose sealed packaging has been opened where this affects health, hygiene, or product integrity
• Digital products or downloadable content after access has been provided
7.5 Refund Processing Timeline
Once your return is approved:
• Refunds will be issued to your original payment method
• Processing time typically takes 5-10 business days depending on your payment provider
• We are not responsible for delays caused by banks or financial institutions
8. Comprehensive 2-Year Limited Warranty
8.1 Warranty Period
Spectrumtek stands behind the quality of our LED lighting products. We provide a comprehensive two (2) year limited warranty from the date of purchase for all products sold directly through our website. This warranty demonstrates our confidence in the durability and performance of our lighting solutions.
8.2 What Our Warranty Covers
This warranty covers:
• Defects in materials or workmanship that affect product performance
• LED component failures not caused by misuse or improper installation
• Electrical malfunctions occurring under normal operating conditions and proper installation
8.3 What Our Warranty Does Not Cover
This warranty does not cover damage or failure caused by:
• Improper installation, maintenance, or use not in accordance with product instructions
• Water or moisture ingress on products not rated as waterproof or for outdoor use
• Normal wear and tear from regular use over time
• Accidental damage, abuse, neglect, or unauthorized repairs
• Modifications, alterations, or repairs not authorized by SpectrumTek
• Damage caused by power surges, electrical faults, lightning, or improper voltage supply
• Products used in applications beyond their design specifications or rated capacity
• Cosmetic damage (scratches, dents, discoloration) that does not affect functionality
8.4 How to Make a Warranty Claim
To make a warranty claim:
• Contact us at info@spectrumtek.co.uk with your proof of purchase and a clear description of the defect
• Provide photographic or video evidence of the issue if requested by our support team
• We will determine, in our sole discretion, whether to repair, replace, or refund the defective product
• You may be required to return the product at our expense if the warranty claim is validated
8.5 Your Sole Remedy Under This Warranty
Repair, replacement, or refund under this warranty constitutes your sole and exclusive remedy for defective products. We are not liable for any indirect or consequential damages arising from product defects.
8.6 Your Statutory Rights Are Protected
This warranty is provided in addition to, and does not affect, your statutory rights under applicable consumer protection laws. If you are a consumer in the UK or EU, you have legal rights under consumer protection legislation that cannot be excluded or limited by these Terms.
9. Limitation of Liability and Legal Protections
9.1 General Limitations
To the maximum extent permitted by applicable law:
• We shall not be liable for any indirect, incidental, consequential, special, or punitive damages
• We shall not be liable for loss of profits, revenue, data, business opportunities, or goodwill
• Our total aggregate liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim
• We do not guarantee that the website will be uninterrupted, timely, secure, or completely error-free
9.2 Liabilities We Cannot Exclude
Nothing in these Terms shall exclude or limit our liability for:
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Defective products under applicable product liability laws
• Any other liability that cannot be excluded or limited under applicable law
9.3 Regional Variations
Where your local consumer protection law does not permit certain limitations of liability, those limitations shall not apply to you to the extent prohibited by law. Your statutory rights as a consumer are always protected.
10. Intellectual Property Rights
10.1 Ownership of Website Content
All content on this website is owned by or licensed to Spectrumtek and is protected by intellectual property laws. This includes:
• Text, graphics, logos, product images, and photographs
• Software, code, databases, and technical infrastructure
• Trademarks, service marks, trade names, and branding elements
• Design elements, layout, and overall user interface
10.2 What You Cannot Do
Without our express written permission, you may not:
• Copy, reproduce, distribute, transmit, or publicly display any website content
• Create derivative works based on our website content or design
• Use our trademarks, logos, or branding for commercial purposes
• Remove or alter copyright notices, trademarks, or proprietary markings
• Use automated means to collect, scrape, or harvest website content
10.3 Limited License for Personal Use
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only. This license does not permit downloading, copying, or offline storage of content except as necessary for normal web browser functionality.
11. Privacy and Data Protection
11.1 Commitment to Data Protection
We process your personal data in strict accordance with:
• UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
• EU General Data Protection Regulation (EU GDPR 2016/679)
• Applicable US state privacy laws, including the California Consumer Privacy Act (CCPA) where relevant
11.2 Our Privacy Policy
For detailed information about how we collect, use, store, and protect your personal data, please refer to our comprehensive Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and forms part of our agreement with you.
11.3 Your Data Rights
Depending on your location and applicable law, you may have the right to:
• Access your personal data and request a copy
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data (subject to legal obligations)
• Object to or restrict certain processing activities
• Request data portability (receive your data in a machine-readable format)
• Withdraw consent where processing is based on your consent
To exercise any of these rights, please contact us at info@spectrumtek.co.uk with Data Protection Inquiry in the subject line.
12. Third-Party Links and External Services
12.1 External Website Links
Our website may contain links to third-party websites or services that are not owned, controlled, or operated by Spectrumtek. These links are provided for your convenience and reference.
12.2 No Endorsement or Responsibility
We do not endorse, monitor, or assume responsibility for:
• The content, accuracy, reliability, or functionality of third-party websites
• The privacy practices, terms of service, or data handling of external services
• Any loss, damage, or liability arising from your use of external websites or services
12.3 Use at Your Own Risk
You access and use third-party websites entirely at your own risk. We strongly recommend reviewing their privacy policies and terms of service before providing any personal information or conducting transactions.
13. Modification of These Terms
13.1 Our Right to Update Terms
We reserve the right to modify, amend, or update these Terms at any time to reflect changes in our business practices, legal requirements, or industry standards.
13.2 How We Notify You of Changes
When we make material changes to these Terms:
• We will post the updated Terms on this page with a revised last updated date
• We may also notify you via email or through a prominent notice on our website
• Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms
13.3 Effective Date of Changes
Unless otherwise specified, changes to these Terms become effective immediately upon posting. We encourage you to review these Terms periodically to stay informed of any updates.
14. Governing Law and Dispute Resolution
14.1 Applicable Law (By Region)
The law governing these Terms depends on your location:
• UK Customers: These Terms are governed by and construed in accordance with the laws of England and Wales
• EU Customers: These Terms are governed by the laws of England and Wales, without prejudice to mandatory consumer protection provisions of your country of residence
• US Customers: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, except where mandatory state consumer protection laws apply
14.2 Jurisdiction and Where to Bring Claims
For UK Customers:
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales
For EU Customers:
• You may bring proceedings in either the courts of England and Wales or the courts of your country of residence
• We may only bring proceedings against you in the courts of your country of residence
For US Customers:
• Any disputes shall be subject to the exclusive jurisdiction of the state or federal courts located in Delaware, except where mandatory state laws require otherwise
14.3 Alternative Dispute Resolution (EU Customers)
EU customers have access to the European Commission’s Online Dispute Resolution platform for resolving disputes out of court. You can access this platform at: https://ec.europa.eu/consumers/odr
14.4 Class Action Waiver (US Customers Only)
To the extent permitted by applicable law, you agree to bring any dispute in an individual capacity and not as part of a class action, collective action, or representative proceeding. This waiver does not apply where prohibited by state consumer protection laws.
15. Final Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Spectrumtek regarding your use of our website and purchase of products.
15.2 Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed. The remaining provisions shall remain in full force and effect.
15.3 No Waiver
Our failure to enforce any right or provision of these Terms on one occasion shall not constitute a waiver of that right or provision on any future occasion. All rights and remedies remain available to us.
15.4 Assignment of Rights
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor entity in the event of a merger, acquisition, or sale of assets.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, pandemics, government actions, labour disputes, supplier failures, or natural disasters.
15.6 Interpretation of Headings
Section headings in these Terms are for convenience and ease of navigation only and do not affect the interpretation or meaning of any provision.
15.7 Language Precedence
In the event of any discrepancy between an English language version and a translated version of these Terms, the English version shall prevail for purposes of interpretation and enforcement.
16. Contact Information
We value your questions, concerns, and feedback. For assistance with these Terms and Conditions or any aspect of your experience with SpectrumTek, please contact our customer support team:
Spectrumtek Customer Support
General Inquiries:
Email: info@spectrumtek.co.uk
Postal Address:
Spectrumtek Ltd
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
For EU Customers (Data Protection Inquiries):
Email: info@spectrumtek.co.uk
Subject Line: Data Protection Inquiry
For US Customers:
Email: info@spectrumtek.co.uk
Subject Line: US Customer Inquiry
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM GMT
We aim to respond to all inquiries within 1-2 business days.
Acknowledgment and Agreement
By using the Spectrumtek website (www.spectrumtek.co.uk), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
If you do not agree with any part of these Terms, please discontinue use of our website immediately.
Thank you for choosing SpectrumTek for your LED lighting needs.
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Spectrumtek Ltd | www.spectrumtek.co.uk | info@spectrumtek.co.uk
Registered in England and Wales | Company No.
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom